Will you ship internationally?
Unfortunately, due to the impact of the epidemic and the unstable nature of international shipping, Marconisp currently only ship to the USA, thank you for your understanding.
How many business days is the order processing time?
Please allow us 1-2 business days for your order to be processed for shipping. We can dispatch orders on business days only. Business days are Monday to Friday. Please take this into account when placing orders over the weekend. For example, if you place an order at marconisp.com on Saturday your order will be dispatched on the next working day, which is Monday.
What to do if order processing takes too long?
In the absence of a note, if the order takes longer than 10 business days to process, contact Marconisp's customer service for verification and we will reschedule your shipment and compensate you with a $5 coupon.
What is the daily order processing cut-off time？
We'll dispatch orders placed after 6pm the following working days, thank you for your understanding.
When will my order ship?
Once you finish your order, we will process and ship it as quickly as possible. Don’t worry—we'll email you tracking information when the order ships.
How long does it take to ship products？
The transit time is 3-5 working days for USPS First Class Package. If there is any problem with your parcel, please contact us promptly.
What happens if a parcel takes too long to transit？
If the goods have been in transit for more than 60 natural days, please contact our customer service team promptly and we will verify and arrange for re-delivery or refund.
How much duty and tax have to pay?
Please note that as there are currently no international orders, there are no customs duties involved in your parcel. The customer is only liable for comsumption tax and the seller is not liable for any taxes.
When can I expect to receive my order?
Please be patient as transit times are affected by a number of factors. The general arrival time is 15 working days, if the transit time is too long, please contact us in time.
What happens if the goods are lost?
Firstly the merchant is not responsible for lost goods, but we can help you contact the logistics company to help you check your parcel. Our contact number is +(1)(347) 968-6091.
Shipping costs at marconisp.com are calculated based on the amount of your order. Details are as follows：
USPS First Class Package: Free shipping for orders over $49.99(included). Postage is $3.99 for less than $49.99.